Our privacy policy sets out what information we collect, how we collect it and what we do with it.

Your Information

This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we can to keep it current, accurate and complete.

Our Use of Your Information

We may process your information for purposes that may include administration, providing services (and contacting you if necessary), customer care, service quality, business management and operation, re-organisation/structuring/sale of our business (or group companies), risk assessment/management, security, fraud and crime prevention/detection, monitoring, research and analysis, social media, reviews, marketing, customer purchasing preferences and trends, dispute resolution/litigation, credit checking and debt collection. If you do not agree to Our Use of Your Information above, we cannot engage/do business with you or accept your booking.

Direct Marketing Material

We may from time to time contact you with information on offers of goods and services, brochures, and new product. Our websites will assume you to agree to e-communications when you make a booking. We will tailor the information we send you unless you tell us not to. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation. You may indicate your preference regarding receiving third party direct marketing material. If do not wish to receive such information or would like to change your preference, please refer to point (2) of “Your Rights” below.

Your Rights

Upon request you are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies. You have the right to ask in writing not to receive direct marketing material from us.